How To Start a Return

Click the following link to begin your return: Start a Return

Please follow the directions below.

1. Log in to your account:

• In the Email field, enter your email address, and then click Continue.
  

2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

3. Go back to the online store, and then enter a six-digit verification code.

• Click the order that you want to submit the return for.
• If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.
5. Click Request return.

If your return request is approved and requires shipping, then you will receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.